Tips for Choosing the Right HVAC & Plumbing Company for Your Needs
Whether you're dealing with a broken AC in the middle of summer or a leaking pipe in your basement, one thing is clear—you need help fast. But not just any help. You need a reliable, honest, and experienced HVAC and plumbing company that will get the job done right.
Here are 6 key tips to help you choose the right service provider for your home or business:
1. Look for Licensed and Insured Professionals
This is non-negotiable. A reputable HVAC and plumbing company should be licensed, bonded, and insured. This protects you in case of accidents, and it proves the company meets industry standards.
Ask for proof or check their credentials online.
2. Check Reviews and Testimonials
Before hiring anyone, check out what other customers have to say. Look for:
Google reviews
Facebook reviews
Testimonials on their website
BBB (Better Business Bureau) ratings
Consistent positive feedback is a good sign. Pay attention to how they handle any complaints too.
3. Experience Matters
Years of experience often mean more than fancy ads. Choose a company that has a proven track record in both residential and commercial HVAC and plumbing work.
At Hoosier Man HVAC & Plumbing, we’ve worked in homes and businesses across Indianapolis—and we know the local systems inside and out.
4. Look for Transparent Pricing
A good company will provide clear, upfront pricing with no hidden fees. Avoid companies that hesitate to give written estimates or change the price halfway through a job without reason.
Bonus tip: Ask if they offer financing or maintenance plans to save money long-term.
5. Ask About Emergency Services
When your heat goes out at midnight or your water line bursts on a weekend, you want someone who’s available. Choose a company that offers 24/7 emergency services or priority scheduling for loyal customers.
6. Prioritize Customer Service
From your first phone call to the final invoice, you should feel respected and informed. A company’s attitude and communication skills say a lot about how they’ll treat your home and your time.
Trust your gut—if a company seems shady or dismissive, move on.
Looking for a Local HVAC & Plumbing Pro You Can Trust?
At Hoosier Man HVAC & Plumbing, we take pride in doing things the right way:
Licensed & insured
5-star rated on Google
Affordable, honest pricing
Friendly, fast service
Locally owned and operated
Call us at 317-657-9818 or schedule online at hmanhcp.com. We’re here to help—day or night.
